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DELIVERY TIME:
Items that we have in our inventory are normally shipped
out to you in 2 to 4 days. Please allow 2 to 4 weeks for
delivery. Custom and special orders are individually scheduled
when we receive the order. We accept personal checks,
Visa, MasterCard, Discover and American Express.
SHIPPING CHARGES: Shipping charges are
added all orders .
For the continental USA
We ship UPS ground insured unless other arrangements
have been made for the continental USA. The charge is
$ 7.50 for the first item and $ 2 each additional item.
For International orders (including Hawaii and Canada)
These are subject to an increased shipping charge. Please
contact us for specific rates and delivery times. Ground
rates are not available so international orders are shipped
Air International or Express International. We are not
responsible for any duties or tariffs you may be required
to pay.
SPECIAL ORDER INFORMATION
Custom Designs: Most Custom Orders are individually
designed and are done by appointment. Please contact us
via E-mail or telephone for more information.
Special Needs: We offer custom work on our products
which includes extra large or extra small sizes, extra
wide or narrow cuts, custom sized arches, lifts and heels,
extra shock absorption, orthotic design work, repairs,
alterations or other. Please contact us for pricing and
availability.
Limited Edition Boots When you order please include
the following measurements:
1. Bare foot tracings of both feet with your arch area
marked
2. The circumference around each ankle
3. The circumference around each calf
4. The circumference around each knee
5. At the back of your heel , the height in inches
- to the ankle bone
- to the widest calf area
- to the bend under the knee
SATISFACTION GUARANTEE: We guarantee our
products for one year for defects in materials or workmanship.
We will happily exchange WindWalkers that have not been
used or give credit for the value of returned items. No
cash refunds
Just send a note (with your phone number) about what you
need; include payment for any price differences and the
shipping charges above - to cover the cost of our returning
the items to you.
OUR CUSTOMER MAILING LIST: is for sales
or updates to our customers only and will not be sold
or exchanged. You may choose to be put on it or taken
off at any time;
just let us know. |
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